Ways to Improve Your Communication During a Pandemic

Communication is key and it's even more important during this challenging time. Businesses should be communicating to employees and customers on a regular basis. Our Lake of the Ozarks chamber is here to help! The Lake Area Chamber has put together some creative ideas on how you can better communicate during the COVID-19 pandemic.


Share Basic Business Information

If your hours have changed due to this crisis, ensure your business information is up to day, especially on online platforms. This can help your customers know what's going on with your business and when they can contact you.

Feature New Procedures

Are you changing up how things are done around your business? Ensure your customers know! Share this information so everyone knows what is going on and what is expected if/when they enter your place of business.

Build Digital Visibility

Update your digital platforms. Ensure your social media, Google My Business, and websites are all up to date. You can add special information about how you're handling this situation across these platforms, as well. Many consumers are seeking information digitally to know what's going on and this is an effective way to get your message out there where it can be seen.


Get Creative

If you have a little more time on your hands during this time, think of creative ways you can still do your job or offer something special for your customers or clients. Offer gift cards to be used at a later date, offer a virtual training session in your area of expertise, host a virtual game -- theses are all unique ways to stay connected and keep your business top of mind.

Share Your Efforts

Are you doing something extra to help others during this time? Share what you're doing with others. You never know, it could inspire others to step up and help, as well!

Check On Your People

Being at home can be emotionally challenging for many. Check in on your team members and customers to see how everyone is holding up. This interaction may be the bright spot in someones day!

Our Lake of the Ozarks community is strong and we're happy to provide a few ways to make our businesses even stronger during this time. For other COVID-19 resources and how they may apply to your business, visit our website. We have many documents and resources put together to make it your one-stop for anything you may need to get through this time. Don't forget to check out the Takeout Restaurant Guide! This resource is filled with area restaurants, their contact information, and their current serving information. It makes it easy to support local restaurants in this time!


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Location: VLG OF 4 SSNS, MO 65049, USA

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